Blogs

Fostering conversation to spark innovation.

Importance of Great Customer Experience in Healthcare

The health care industry till date remains arguably the most delicate service-driven industry. ...

How Chatbots can improve your customer experience

Businesses around the globe are always seeking ways to develop, stay competitive, cut costs and improve quality. ...

Business Process Outsourcing: The Top 5 Benefits

Businesses around the globe are always seeking ways to develop, stay competitive, cut costs and improve quality. ...

The Importance of Omnichannel Support in Customer Experience

A lot of organizations today, without knowing, already provide omnichannel service to their customers. ...

Transforming Customer Care Through Voice and Speech Analytics

Every time a customer makes an effort to reach out to your business, they hope to speak to a friendly, knowledgeable person who is patient enough to h ...

How “soft skills” will stop being nice to have and become important in Customer service experience (CX)

When it comes to creating the best experience a customer can have, the answer usually lies in abilities, knowledge, and specific skill sets training. ...

Rami Alsaadi Wins The Mega Prize

In conclusion of the Turbo Program our colleague / Rami Awwadh Alsaadi, won the mega prize (Mazda 2020) while the other nominated employees were rewar ...

ccc signs a memorandum of understanding with Ministry of HR

Ministry of Human Resources and Social Development, in the presence of the Assistant Deputy Minister Mr. ...

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