In such a fast paced and everchanging business environment it can be easy to miss a key new trend or an important shift in market dynamics. At ccc we pay close attention to consumer and business behaviour and our team of experienced professionals regularly contribute to industry discourse.
Fostering conversation to spark innovation.
Call centers are the front line of customer service for many companies, and they play a crucial role in maintaining customer satisfaction and loyalty. ...View more
Artificial intelligence (AI) has been revolutionizing the way businesses operate, and call centers are no exception. ...View more
Discover the latest research and findings to help push your business to the next level.
Allow our team of experts to guide you through the latest trends, customer habits, technology and more so your business can take advantage of the industry you are in.
Find out how ccc is making the headlines across Saudi Arabia and the wider region with our latest announcements, press releases and more
April 3, 2023
solutions completed its acquisition of 100% of ccc, the Kingdom’s leading business process outsourcing company, with an enterprise value of SAR ...View more
August 31, 2022
ccc by stc adapted very quickly to the new environment, implementing cutting-edge technologies to drive digital transformation that ensures the best c ...View more
August 17, 2022
ccc by stc with its three strategic delivery centers based in KSA (Riyadh, Jeddah and Madinah), has become the country’s first BPO organization in S ...View more
Looking to turn change into opportunity?